One small step for you. One giant leap closer to being Consumer Duty ready.

Welcome to 24/7 Mortgage Monitoring. Welcome to taking one Consumer Duty task off your table.

The new Consumer Duty regulations were published on 27 July 2022, and we know they’ve been on your mind. They’re on ours, too.

The conditions seem vast and the implications are wide-reaching, we know. But, while we were reviewing the regulations, one sentence stood out for us:

“We would also expect firms to actively assess the value of their products and services throughout their life by ongoing monitoring.”

Why this sentence in particular? Simple. Because it describes exactly what we do. And it’s one way we can help you get one step closer to becoming Consumer Duty compliant.


Our 24/7 Mortgage Monitor’s algorithm compares clients’ mortgage deals with 100s of factors and 1000s of deals to ensure that they’re always on the best deal possible. And, if they’re not, we’ll find them a better one, even in the middle of their fix.

What does this mean for you?

Just that if you partner with us, that’s this aspect of your Consumer Duty obligations sorted!

Simply sign up, then send us your first batch of mortgage completions. We’ll immediately start monitoring your new clients’ mortgages for you, for the lifetime of their property’s financial journey.

And that’s all you need to do to demonstrate to the FCA that you have a plan in place to satisfy this condition of the new regulations.

Chat to us to take this task off your table, so you’re free to focus on the rest. The deadline is 31 October 2022.

Good luck with becoming Consumer Duty compliant. It may well feel like a mountain to climb, but it’ll be well worth it once it’s done. After all, what’s best for your customers is always best for your business.

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